Frequently Asked Questions
Everything you need to know about your Light Years experience.
What materials are used in Light Years Jewelry?
We specialize in high-quality materials including 14k gold-filled, sterling silver, and ethically sourced gemstones. Each product page provides specific details regarding the composition of individual pieces.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Please allow 1-2 business days for our team to hand-pack your order before it is dispatched.
Do you offer a warranty on your jewelry?
Yes, we offer a 6-month warranty against manufacturing defects. If your piece experiences any structural issues during this time, we will provide a repair or replacement at no extra cost.
What is your return and exchange policy?
We accept returns and exchanges on unworn items in their original packaging within 30 days of delivery. Please note that for hygiene reasons, earrings are final sale and cannot be returned.
How should I care for my jewelry to prevent tarnishing?
To maintain the brilliance of your pieces, we recommend removing jewelry before swimming, showering, or applying lotions. Store your items in a cool, dry place and clean them gently with a soft microfiber cloth.
Do you ship internationally?
Yes, Light Years Jewelry ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.